FAQs
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Distributions
What is the rebalancing date and how does it impact my recovery?
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On October 31, 2025, the Trust filed "NOTICE TO HOLDERS OF GENERAL UNSECURED CLAIMS REGARDING THE INITIAL DISTRIBUTION" (please see here) informing creditors that BitGo executed trades involving various types of cryptocurrency to ensure that appropriate proportions of Bitcoin, Ethereum, USDC, and USD were available for distribution to each customer, and that for customers who selected cryptocurrency as their distribution method, the value of their distribution was determined based on the market value of the selected cryptocurrency on the Rebalancing Date. These values are represented as follows: a. $108,971.25/BTC; b. $3,818.53/ETH; and c. $1.00/USDC. The Trust also stated the total value of Trust assets following necessary holdbacks and the full payment of secured and priority claims is $76,027,099.68, and the total value of general unsecured claims is $143,534,413.47. Based on these figures, the Initial Distribution will result in a recovery of 52.97% for general unsecured claimants eligible to receive the Initial Distribution. However, because cryptocurrency prices can fluctuate significantly, your actual recovery may vary depending on market conditions after the rebalancing date but before the distribution is made. In other words, using the same example above, you would receive the cryptocurrency equivalent of 52.97% of your claim on the rebalancing date. If the market value of the cryptocurrency changes between that date and the date of distribution, the effective value of your recovery may be higher or lower than 52.97% NOTE: All examples in these FAQs are for illustrative purposes only.
Who should I contact if I have additional questions?
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Please contact Stretto at Credinquiries@stretto.com if you have any questions or encounter any issues. However, please only contact when necessary as queries will deplete available distribution assets.
Fiat Distributions
What can I do if I am unable to cash the check I receive?
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You can request the issue of a new check by contacting Stretto at Credinquiries@stretto.com or request your initial distribution payment via PayPal, see FAQ below for more details.
How can I receive my initial distribution through PayPal?
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If you have not yet received your initial distribution and do not want to request a new check be issued and sent to you, you can instead request a payment via PayPal by following the instructions emailed to you by Stretto Credinquiries@stretto.com on 6 March 2026.
The PayPal signup process states I have to "claim" my payment. What does this mean?
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If you already have a PayPal account, you need to provide the correct phone number or email address associated with this PayPal account. Once it is confirmed that the PayPal account name matches the name on the claims register, then the distribution will be deposited to your PayPal account.

If you do not already have a PayPal account, PayPal will send an email or text message instructing you to claim the payment by creating a PayPal account. The PayPal account name must match the name on the claims register. You have 30 days to complete the PayPal account set up process. Then the distribution will be deposited to your PayPal account once it is confirmed that the PayPal account name matches the name on the claims register. If you do not claim your PayPal payment within these 30 days then you will have to request payment by check instead by contacting Stretto within the relevant period of time.
What fees does PayPal charge?
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PayPal does not charge creditors any fee to receive their distribution. PayPal's fees depend on how creditors withdraw or transfer the funds, the speed of the transfer, creditors' own financial institution’s policies, and any applicable currency conversion charges and will be subject to PayPal's terms and conditions.

PayPal offers a currency calculate and exchange rate feature on the app so a creditor can review the fees at any time.

For example, a creditor receiving a $1,000 distribution may choose PayPal’s instant transfer option instead of the free standard 1-3 day transfer. The instant transfer fee is 1.75% (capped at $25). In this case, the instant transfer fee would be $17.50. If that same creditor later converts USD to EUR, they would incur PayPal’s 3.5% currency conversion fee, resulting in an additional $34.39. Altogether, this creditor would pay $52.49 in fees. Other optional PayPal fees a user might encounter include but are not limited to: Fees for using a PayPal debit card abroad or withdrawing cash from a foreign ATM, Cross border transaction fees (often ~1.5%), plus a potential 3-4% currency conversion markup if they send funds to someone in another country.
Can I request my initial distribution via PayPal if my check is still within its 3 month validity period
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Yes, contact Stretto at Credinquiries@stretto.com to make this request.
How long will the option of a PayPal payment remain open?
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The Cred Portal is expected to remain open for approximately 90 days from 6 March 2026
What is the deadline to request a new check?
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The deadline to request reissuance of new checks is May 6, 2026
Who should I contact if I have additional questions?
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Please contact Stretto at Credinquiries@stretto.com if you have any questions or encounter any issues. However, please only contact when necessary as queries will deplete available distribution assets.