The utilization of the travel credit (the “Travel Credit”) being provided by Pacific Travel Partners, Inc. (“Pacific Travel”) to the customers of Vantage Travel Service, Inc. (“Vantage”) is subject to the following terms and conditions:

1. Eligibility:  Any customer of Vantage who purchased a travel product from Vantage prior to June 29, 2023 (the “Petition Date”) which travel had not yet commenced as of August 18, 2023 (the “Closing Date”), or with respect to which such customer was entitled to a refund of all or a portion of the purchase price therefor, or in connection therewith was entitled to the payment of an approved trip insurance claim, as of the Closing Date (a “Postponed Trip”).

2. Amount of Travel Credit: 100% of the aggregate amount paid by the Vantage customer to Vantage prior to the Petition Date for a Postponed Trip, less any refunds actually received by the customer, or, as applicable, the amount of any unpaid approved trip insurance claim.  

3. Travel Period: The Travel Credit may be applied to trips scheduled to commence between the Closing Date and November 30, 2028.

4. Eligible Trips: Cruises or land trips purchased directly through Pacific Travel or any successor or assign (including if such arrangements or services are ultimately provided by an Affiliate of such Purchaser including Aurora Expeditions Pty. Ltd.).  

5. Application of Travel Credit to Pacific Travel Trips: For travel booked with Pacific Travel, excluding river and land trips, scheduled to depart during the Travel Period, a Travel Credit may be applied towards the cost of travel in an amount not to exceed the lesser of: (a) the amount of the Travel Credit (as may have been reduced by prior applications of the Travel Credit), and (b) fifty percent (50%) of Pacific Travel’s published list price of the cruise component of the trip being booked.  For river and land trips booked with Pacific Travel during the Travel Period, a Travel Credit may be applied towards the overall cost of travel, excluding airfare, in an amount not to exceed the lesser of: (a) the amount of the Future Credit (as may have been reduced by prior applications of the Future Credit), Travel (b) twenty percent (20%) of Pacific Travel’s published list price of the river or land trip being booked.  For the avoidance of doubt, a Future Credit cannot be used to cover the cost of airfare, any discretionary activities booked before and after the cruise as published, on board charges, or any other costs incurred by the traveler other than the cruise component and inclusions of the trip being booked.  

6. Use of Travel Credit for Multiple Trips: If only a portion of the Travel Credit is applied to the cost of a Pacific Travel trip, Vantage customers may apply any remaining portion of his or her Travel Credit to additional travel booked with Pacific Travel in the future.

7. Transferability of Travel Credit: The Travel Credit can be used by a Vantage customer, or a family member or friend of a Vantage customer, subject to the same limitations as if being used by the Vantage customer, provided that the Travel Credit cannot be sold to any party, and cannot be transferred to a business.

8. Additional Conditions:

(a) a Travel Credit may be applied to the deposit portion of a booking; 
(b) a traveler using a Travel Credit to book travel will be required to take out full third party insurance coverage, complete a medical declaration and be required to meet Pacific Travel’s “medically fit to travel” requirements prior to travel; 
(c) all bookings using a Travel Credit must be made directly through Pacific Travel and cannot be made through a travel agent or other third party; 
(d) all bookings using a Travel Credit are subject to availability; 
(e) all bookings using a Travel Credit are subject to Pacific Travel’s other standard terms and conditions in place at the time of booking; 
(f) under no circumstances does a Travel Credit entitle the holder to a cash refund, including in the event the holder is deemed not “medically fit to travel,” or the traveler fails to travel for any other reason; and 
(g) for bookings using a Travel Credit, the cash portion of the cost paid by the traveler will be held by Pacific Travel in a trust account until the date of departure for any travel prior to December 31, 2024, after which date the cash portion of the cost paid by the traveler will be held by Pacific Travel in a trust account until 90 days prior to the date of departure.