On September 10, 2020, Century 21 Department Stores LLC and certain affiliates filed voluntary Chapter 11 petitions in the U.S. Bankruptcy Court for the Southern District of New York. The cases are pending before the Honorable Shelley C. Chapman and are being jointly administered under Case No. 20-12097.

The Company will utilize Chapter 11 to accomplish an orderly wind down in the most efficient manner to maximize the value of its assets for the benefit of its stakeholders. The decision follows nonpayment by the Company’s insurers of amounts due under policies put in place to protect against losses stemming from business interruption such as that experienced as a direct result of COVID-19.

Century 21 will be conducting going out of business sales, and customers are encouraged to continue to shop in-store and online at c21stores.com.

For additional information:

Click here to view the Company’s filing press release.

Click here to view a Letter to Our Customers and here to view Customer FAQs.

Click here to view a Letter to Our Vendors and here to view Vendor FAQs.

Vendors and suppliers with questions can call a dedicated call center at 855.541.2858 (toll free) or 949.504.4528 (international) between the hours of 9 AM and 6 PM Eastern Time, Monday through Friday. They may also submit an inquiry via email to Century21Inquiries@stretto.com.

Media inquiries can be submitted via email to C21MediaInquiries@c21stores.com.


Century 21 Department Stores LLC
Case No. 20-12097

11 Debtors


Hearing October 29, 2020 (10:00 AM ET)

Hearing December 16, 2020 (10:00 AM ET)

Meeting of Creditors

Pursuant to section 341 of the Bankruptcy Code, the Meeting of Creditors has been scheduled for October 20, 2020 at 2:00 p.m. ET. The meeting will be held telephonically.

Notice of Commencement
Notice of Instructions for Telephonic Participation

Dial-in Number: 877.951.8269
Participant Code: 4265411#
United States Bankruptcy Court
Southern District of New York

Court Information

United States Bankruptcy Court
Southern District of New York

One Bowling Green
New York, NY 10004-1408
Phone: 212.668.2870

COVID-19 Court Procedures


Proposed Debtors' Counsel PROSKAUER ROSE LLP

Office of the U.S. Trustee U.S. DEPARTMENT OF JUSTICE

Proposed Counsel to the Committee of Unsecured Creditors LOWENSTEIN SANDLER LLP